Master Practitioner in Clinical Counselling, Clinical Supervisor, Registered Professional Counsellor, Member in good standing with Canadian Professional Counsellor's Association CPCA #1266;
 
Welcome to my practice. Here are some frequently asked questions that may be helpful for you:

• Currently sessions are being held via ZoomPro, Teams, or Telephone.
• WHAT IS COUNSELLING?Counseling sessions are 50 minutes (known as the "clinical hour").  Counselling is tremendously beneficial for most individuals and at the same time there can be short- term negative side-effects. The side effects may include the experience of intense and unwanted feelings, including, but not limited to: sadness, anger, fear, guilt, or anxiety. It is important to remember that these feelings may be natural and normal and are an important part of the therapy process. Other risks of therapy might include: recalling unpleasant life events, facing unpleasant thoughts and beliefs, increased awareness of feelings, values, and experiences, alteration of an individual's ability or desire to deal effectively and harmoniously with other relationships. In therapy, major life decisions are sometimes made. These decisions are a legitimate outcome of the therapy experience and are a side effect of our work together.
• HOW MUCH NOTICE DO I HAVE TO GIVE TO CANCEL?Because our appointment time is reserved especially for you, you are to provide 24 hours notice if you cannot keep the appointment or the full fee for the session will be charged. Provision of 24 hours notice may give me time to notify someone else seeking an immediate appointment. If something occurs which is an emergency or you come down with a sudden illness, you need to contact me immediately, you will not be billed for the session under these circumstances. If a scheduled appointment has not been kept and there has been no notification of accident or illness, you will be financially responsible for it as if it had been attended.
• HOW DO YOU REACH ME? You can leave me messages in the following way: Via Phone or Text : (604) 302-9648 or Via email: rjfroms@telus.net
• WHAT ARE MY FEES?
• My fees are: Singles $130/50-minute clinical hour; Couples $150/50 minutes clinical hours; Families $150/50 minute clinical hour for a scheduled mental health session. Any time over the allotted time will be billed in increments of 15 minutes at $35 /15 minutes
• You may be covered under the following: Pacific Blue Cross, Pacific Life, Sunlife, Great West Life, Manulife, Victim Services and/or other providers. Please check your coverage to ensure it states that it covers Counsellors and Therapists
• WHAT DOES CONFIDENTIALITY MEAN?
• As a Registered Professional Counsellor with the Canadian Professional Counsellors Association, I adhere to a strict standard of confidentiality. All the information between you and I (your counsellor) will not be shared or disclosed to anyone without permission from you. I also adhere to a strict code of ethics. Exceptions (1) Federal or Provincial Court (2) criminal code violations where physical and/or sexual abuse of children is involved (3) whereby any person’s life or health is in obvious danger